Cleaner code not generating? — Clear browser cache, log out and back in, try a different browser.
Cleaner EXE blocked by Defender? — Add an exclusion in Windows Security > Virus & threat protection > Exclusions.
Firmware won't flash? — Check JTAG connection, verify CH347 driver is installed, see the
Setup Guide.
Payment not credited? — Credits are added automatically after Stripe confirms payment. Allow up to 5 minutes. If still missing, email us with your payment confirmation.
Got banned after using cleaner? — Use the
Ban Report tool in your dashboard for automated diagnosis.